Privacy Policy

Privacy Policy

www.ixden.com

Effective date: IXDen

 

IXDen and its affiliates (“us”, “we”, or “our”) respect your privacy and take your personal data seriously. Please read the following to learn more about our Privacy Policy (“this Policy“). This Policy applies to IXDen website and related services available therein.

 

In order contact IXDen or otherwise use the website, you may be required to enter personal identifying information as described in this Privacy Policy. IXDen is committed to safeguarding the privacy of such personal information in standard measures, and will not disclose, share or use any personal identifying information except for providing you with the service or information requested by you under the terms of use of IXDen.

This Policy describes how we processes your personal data, but it may not address all possible data processing scenarios. we may inform you of product or service-specific data collection through supplementary policies or notices provided before collection.

  1. Collection & Use of Data

You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, contacting us. We may also obtain data from your interaction interact with the website. For example, we may use technologies like cookies or receive use data from software running on your device. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services. The personal data we collect may include name (if provided), enterprise name, email addresses, phone number, Country of residence, etc., depending on how you interact with the website. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service.

Before using IXDen’s products or services, and by clicking the “Contact Us”  or “Request A Demo” button on the IXDen website, you may need to provide personal data such as an email address, name, Company name, Country of residence and all information you see fit to share, subject to your discretion, but please be advised that such information may be processed and stored with us. Furthermore, clicking the “Contact Us” or “Request A Demo” button constitutes your consent to communicate with IXDen electronically and acknowledgement of your data protection rights, as described in section 2 to this Privacy Policy.

We may also collect technical information on how the website is accessed and used (“Usage Data“). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

In some cases you may be able to opt not to disclose your personal data to IXDen However, not providing IXDen with certain data may mean that we cannot provide you with certain functionalities or respond to an issue that you have raised.

IXDen may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, IXDen will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs. IXDen may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion.

We will endeavor to isolate your personal data from non-PII and ensure that the two types of data are used separately. If personal data is combined with non-PII, it will still be treated as personal data during processing.

IXDen will process your personal data following the requirements of applicable laws on an appropriate legal basis, including:

  • Processing your personal data to fulfill the contract when responding to a transaction or service request;
  • Processing your personal data with your consent;
  • Processing based on the legitimate interests of IXDen or a third party when we use your personal data to contact you, conduct marketing or market surveys, improve our products and services, execute and improve our loss prevention and anti-fraud programs, and other purposes. Legitimate interests include enabling us to more effectively manage and operate our business and provide our products and services; protecting the security of our businesses, systems, products, services, and customers; internal management; complying with internal policies and processes; and other legitimate interests described in this policy;
  • Processing your personal data as necessary to comply with and fulfill legal obligations.
  1. Data Protection Rights

It is your responsibility to ensure that all personal data submitted to IXDen is correct. IXDen would like to make sure you are fully aware of all of your data protection rights, as follows:

The right to access – You have the right to request IXDen for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that IXDen correct any information you believe is inaccurate. You also have the right to request IXDen to complete the information you believe is incomplete.

The right to erasure – You have the right to request that IXDen erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that IXDen restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to IXDen’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that IXDen transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If allowed by applicable laws, you have the right to withdraw your consent at any time when IXDen processes your personal data based on your consent on any of these rights. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.

 

If you think that the way we process your personal information does not comply with applicable data protection laws, you can contact the relevant competent data protection authority. You can obtain the information for contacting EU data protection authorities at https://ec.europa.eu/newsroom/article29/news-overview.cfm.

  1. Cookies & Similar Technologies

This website stores cookies on your computer. We use cookies to collect information about how you interact with our website and they allow us to remember you if you return.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze the website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For further information, visit http://www.allaboutcookies.org/.

  1. Transfer and Disclosure of Data

Data collected or received may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside of Israel, IXDen headquarters, and choose to provide information to us, please note that we transfer the data, including Personal Data, to Israel and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

IXDen will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

IXDen may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, to protect and defend the rights or property of IXDen, to prevent or investigate possible wrongdoing in connection with the website, to protect the personal safety of users of the Service or the public and to protect against legal liability

  1. Security of Data

IXDen uses appropriate physical, management, and technical measures to protect your data from unauthorized access, disclosure, use, modification, damage, or loss. IXDen also provide training on security and privacy protection for employees to raise their awareness of personal data protection. However, please note that no security measure is perfect, therefore, you should take special care in deciding what information you disclose.

We will retain your personal information for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law. The data storage period may vary with scenario, product, and service. The standards IXDen uses to determine the retention period are as follows: the time required to retain personal data to fulfill business purposes, including providing products and services; maintaining corresponding transaction and business records; controlling and improving the performance and quality of the website; handling possible user queries or complaints and locating problems; whether the user agrees to a longer retention period; and whether the laws, contracts, and other equivalencies have special requirements for data retention; etc.

  1. Service Providers and Third Parties

Third party companies and individuals may be retained by us to provide to us certain services or products (“Service Providers“), to assist us in analyzing how the website is used. These third parties may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

To ensure a positive user experience, you may receive content or web links from third parties other than IXDen (“third parties“). IXDen does not have the right to control such third parties, but you can choose whether to use the links, view the content and/or access the products or services provided by third parties.

IXDen cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal information to such a third party, the operators of these third parties may collect information from you which will be used by them in accordance with their own privacy policy that may differ from this one, please read and refer to the privacy protection policy of the third party.

  1. Children’s Privacy

This Website does not address anyone under the age of 18 (“Children“).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

  1. Changes and updates to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. we may notify you through different channels, for example, posting a notice on our website or sending you direct notification.

prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. How to Contact Us

If you have any questions or suggestions, please contact our website https:// ixden.com/ or via our email info@ixden.com.

Where your personal data is processed by IXDen in accordance with this Privacy Policy, the IXDen entity that responds to your request or contacts you, or has signed or is about to sign a contract with you, is the controller of the related personal data.

You may unsubscribe from our communications at any time.

 

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